Privacy Policy

Last updated: 28 February 2026

Tinnitus Quest is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, donate, subscribe to our communications, or interact with our content and advertisements.

1. Who We Are

Tinnitus Quest is a nonprofit organization dedicated to advancing research into treatments for tinnitus.

Data Controller:

Tinnitus Quest Foundation
8 The Green #4666 Dover, DE, 19901, United States

Email: info@tinnitusquest.com

2. What Personal Data We Collect

We collect personal data only when you voluntarily provide it or when you interact with our website.

a) Donations

When you donate, we may collect:

  • Name
  • Email address
  • Donation amount and date
  • Payment details (processed securely by our payment provider — we do not store full payment information)

b) Newsletter Subscriptions

  • Name (optional)
  • Email address

You may unsubscribe at any time via the link included in each email.

c) Contact Forms & Other Interactions

  • Information you provide when contacting us
  • Event registrations
  • Grant applications
  • Volunteer applications

d) Website Usage Data

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website

3. How We Use Your Information

We use personal data to:

  • Process donations and issue receipts
  • Send newsletters and updates (with consent)
  • Respond to inquiries
  • Administer programs, events, and grants
  • Improve website functionality
  • Comply with legal and accounting obligations

We do not sell, rent, or trade your personal data.

4. Advertising & Analytics (Google and Meta)

We may use advertising and analytics tools provided by:

  • Google (including Google Ads and Google Analytics)
  • Meta (Facebook and Instagram advertising platforms)

These platforms may use cookies, tracking pixels (such as the Meta Pixel), or similar technologies to:

  • Measure website traffic
  • Track conversions from advertisements
  • Deliver relevant advertisements
  • Enable remarketing (showing ads to people who have previously visited our site)

These technologies may collect information such as:

  • IP address
  • Device information
  • Browser data
  • Pages visited
  • Interaction with ads

This information may be transmitted to and stored by Google or Meta on servers outside your country, including the United States.

You can manage your advertising preferences or opt out via:

You may also disable cookies via your browser settings.

5. Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on:

  • Consent (newsletter subscriptions, cookies where required)
  • Contractual necessity (donations)
  • Legitimate interest (website analytics, improving outreach, responding to inquiries)
  • Legal obligation (financial record-keeping)

You may withdraw consent at any time.

6. Data Sharing

We do not share personal data with third parties except where necessary to operate our organization, including:

  • Payment processors
  • Email newsletter providers
  • Website hosting providers
  • Analytics and advertising partners (Google and Meta)
  • Accounting or compliance services

These providers are contractually required to process data securely and only for specified purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, misuse, loss, or disclosure. Access to personal data is restricted to authorized personnel.

8. Data Retention

We retain personal data only as long as necessary to fulfill its purpose or comply with legal obligations. Donation records may be retained in accordance with financial and tax regulations. Newsletter data is retained until you unsubscribe.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@tinnitusquest.com.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Approved by the Executive Board of Tinnitus Quest on 28 February 2026